Senci Rare Seeds Area  

Last Updated: August 2026

At Senci Rare Seeds Area, powered by Senci Green Garden, we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it and how we protect it when you visit or use www.sencirareseeds.com.

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1. Information We Collect

Depending on how you use our website, we may collect information such as:

 

Account Information

When you create a customer account, we may collect:

• Name

• Email address

• Password or account authentication information

• Contact information

• Saved delivery addresses

• Order history

 

Order Information

When you place an order, we may collect information necessary to process and deliver your purchase, including:

• Name

• Billing information

• Delivery address

• Email address

• Telephone number

• Products ordered

• Order number

• Payment status

• Shipping information

• Tracking information, where applicable

 

Contact Information

When you contact us through our website, email or contact form, we may receive information such as:

• Name

• Email address

• Telephone number

• Company information, if provided

• Address, if provided

• Message or enquiry details

 

Newsletter Information

If you subscribe to our newsletter or promotional communications, we may collect your email address and use it to send relevant updates, new product information and special offers.

You can unsubscribe from promotional communications at any time.

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2. How We Use Your Information

We may use your information to:

• Process and manage orders

• Confirm payments

• Arrange delivery

• Provide customer service

• Respond to enquiries

• Manage customer accounts

• Provide order updates

• Send tracking information when available

• Handle returns, replacements and refunds

• Improve our products and services

• Improve website functionality

• Send newsletters or promotional information where you have subscribed

• Protect our website and customers from fraudulent or unauthorized activity

 

3. Payment Information

Payments may be processed through third-party payment services.

We use payment providers available through our website and ordering process, which may include services such as PayHere, Western Union, MoneyGram, WorldRemit or direct bank transfer.

Payment providers may process payment information according to their own privacy policies and terms.

We do not use customer payment information for purposes unrelated to processing or managing transactions.

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4. Shipping Information

We provide necessary customer information to delivery or postal service providers when required to fulfill an order.

This may include:

• Recipient name

• Delivery address

• Telephone number

• Email address, where required

• Order or shipment information

This information is used to help deliver your order.

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5. Third-Party Service Providers

We may use third-party service providers to operate parts of our business and website.

These services may include:

• Website hosting

• Website management

• Payment processing

• Shipping and delivery

• Email communication

• Analytics

• Website security

• Customer communication

• Marketing and newsletter services

These providers may process information only as necessary to provide their services or as otherwise permitted by their applicable terms and privacy policies.

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6. Website Analytics

We may use website analytics and similar technologies to understand how visitors use our website.

Analytics information may include:

• Pages visited

• Approximate location

• Device type

• Browser information

• Referral source

• Website activity

• General usage statistics

This information helps us understand website performance and improve the customer experience.

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7. Cookies

Our website may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning properly

• Maintain customer sessions

• Remember account or shopping preferences

• Support shopping cart functionality

• Improve website performance

• Understand website usage

• Provide relevant website features

You can control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

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8. Customer Accounts

If you create an account on our website, your account information may be stored so that you can log in, manage your information, view applicable order details and make future purchases more conveniently.

You are responsible for keeping your account login information secure.

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9. How We Protect Your Information

We take reasonable measures to protect customer information from unauthorized access, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers should also take reasonable steps to protect their account passwords and personal information.

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10. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for purposes such as:

• Completing orders

• Providing customer service

• Maintaining customer accounts

• Managing business records

• Resolving disputes

• Meeting applicable legal or business requirements

When information is no longer required, it may be deleted or securely disposed of where appropriate.

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11. Sharing Personal Information

We do not sell customer personal information as a business practice.

We may share necessary information with trusted service providers when required to:

• Process payments

• Deliver orders

• Operate the website

• Provide customer support

• Send communications

• Maintain website security

• Analyze website performance

We may also disclose information when required by applicable law or when necessary to protect our rights, customers or website.

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12. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send information about:

• New rare seeds

• New plant listings

• Live plants

• Seedlings

• Special offers

• Product updates

• Plant growing information

You may unsubscribe from marketing emails at any time using the unsubscribe option provided in the communication or by contacting us.

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13. External Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

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14. Children's Privacy

Our website is intended for general customers and is not specifically designed to collect personal information from children.

We do not knowingly request personal information from children for purposes unrelated to providing our services.

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15. International Customers

Senci Rare Seeds Area serves customers internationally.

When you place an international order, information necessary to process and deliver that order may be transferred to or processed by service providers involved in payment, communication and delivery.

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16. Your Privacy Choices

Depending on applicable law, you may have rights relating to your personal information, including requesting access to, correction of or deletion of certain information.

If you would like to make a privacy-related request, please contact us.

We may need to verify your identity before completing certain requests.

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17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services or privacy practices.

The updated version will be published on this page with the latest revision date.

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18. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Senci Rare Seeds Area
Powered by Senci Green Garden

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Email: sencigreen@gmail.com
Website: www.sencirareseeds.com

Last Updated: August 2026