Shipping Information
🌎 Worldwide Shipping
At Senci Rare Seeds Area, we specialize in shipping rare tropical seeds, exotic plant seeds, live plants, seedlings, rhizomes and plant cuttings to customers around the world.
We carefully prepare and pack every order before dispatch to help protect your items during international transportation.
📦 Our Shipping Services
Depending on the destination, order size and type of product, we may use reliable international delivery services including:
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DHL
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EMS
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Sri Lankan Post
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Standard International Post
The available shipping method may vary depending on the destination and the products included in your order.
⏱️ Delivery Time
For many destinations, delivery generally takes approximately 7–21 business days after dispatch.
Delivery times can vary depending on:
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Destination country
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Shipping service selected
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Postal transportation schedules
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Weekends and public holidays
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Unexpected delays during international transportation
The estimated delivery period is provided as a guide and is not a guaranteed delivery date.
📍 Order Processing
Orders are normally prepared after payment has been confirmed.
We carefully select the ordered products, prepare the seeds or plants for transportation, pack the order securely and arrange dispatch through the selected delivery service.
Once your order has been dispatched, we will provide shipping information and a tracking number when tracking is available for the selected service.
🔎 Tracking
Tracking availability depends on the shipping service.
Orders sent through services such as DHL, EMS and registered postal services may include tracking.
Some standard postal services may not provide complete international tracking.
If tracking is available for your order, we will provide the tracking details after dispatch.
🌱 Live Plants, Seedlings & Cuttings
Live plants, seedlings and cuttings require additional care during transportation. We use appropriate packing methods to help protect plants during transit.
Because live plants are living products, their appearance may change slightly during transportation. Minor leaf movement, temporary stress or changes in appearance can occur after a long journey.
📦 Careful Packaging
Every order is carefully prepared before shipment.
Our packing process is designed to:
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Protect seeds from physical damage
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Keep products securely contained
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Reduce movement inside the package
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Protect live plants and plant materials during transportation
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Keep orders compact and secure
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Help products arrive in good condition
🛒 Shipping Charges
Shipping charges vary according to the destination, package weight, package size, product type and selected delivery service.
The applicable shipping cost will be communicated during the ordering process or before dispatch where applicable.
📬 If Your Package Has Not Arrived
If your package has not arrived within the expected delivery period, please contact us with your:
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Order number
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Name
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Shipping address
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Tracking number, if available
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Date of purchase
We will review the shipment information and assist you as much as possible.
📩 Contact Us
If you have questions about shipping before placing an order, please contact us through our Contact Us page or email us at sencigreen@gmail.com.
We are happy to help you select an appropriate shipping option for your order.
Thank you for choosing Senci Rare Seeds Area. We carefully prepare every order for its journey to you.