Terms & Conditions
1. Introduction
Welcome to Senci Rare Seeds Area, powered by Senci Green Garden.
These Terms & Conditions govern the use of our website and the purchase of products through www.sencirareseeds.com.
By using our website, creating an account or placing an order, you agree to these Terms & Conditions.
If you do not agree with these terms, please do not use our website or place an order.
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2. About Our Products
Senci Rare Seeds Area offers a variety of:
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Rare and exotic seeds
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Tropical seeds
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Palm seeds
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Flower seeds
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Herbal plant seeds
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Fruit seeds
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Carnivorous plant seeds
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Live plants
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Seedlings
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Live cuttings
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Bulbs and rhizomes
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Other gardening and plant-related products
Product availability, photographs, descriptions, quantities and prices may change from time to time.
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3. Product Information
We make reasonable efforts to provide accurate product names, botanical names, descriptions, photographs and growing information.
However, natural products can vary in appearance, size, color and condition.
Product photographs are intended to provide a general representation of the product. Actual seeds, plants or plant materials may differ slightly from photographs.
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4. Seed Germination
Seeds are natural living products.
Germination results depend on species, freshness, storage, temperature, moisture, growing medium, light and the customer's growing conditions.
Therefore, we do not guarantee a specific germination percentage or a particular germination time unless specifically stated on an individual product listing.
Customers are responsible for following appropriate germination and growing instructions.
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5. Product Availability
Although we make every effort to keep our online inventory accurate, occasionally a product may become unavailable before an order is processed.
If an ordered product is unavailable, we may contact the customer to discuss an alternative, replacement item or other suitable arrangement.
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6. Prices
All product prices displayed on the website are subject to change without prior notice.
Shipping charges may be separate from product prices.
The final amount payable will be confirmed during the ordering process.
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7. Orders
Customers are responsible for providing accurate:
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Full name
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Delivery address
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Email address
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Telephone number, where required
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Product selections
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Quantity information
We are not responsible for problems caused by incorrect or incomplete information supplied by the customer.
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8. Payment
Payment is required before an order is dispatched.
Our current payment options may include services such as PayHere, Western Union, MoneyGram, WorldRemit and direct bank transfer, as available to customers.
Payment instructions may vary depending on the order and destination.
An order is considered ready for dispatch after payment has been successfully confirmed.
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9. Shipping
We provide international shipping options for eligible products and destinations.
Shipping services may include DHL, EMS, Sri Lankan Post and other available postal services.
Estimated delivery times are provided as guidelines and are not guaranteed.
For more information, please see our Shipping Information page.
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10. Order Cancellation
Customers who wish to cancel or modify an order should contact us immediately after placing the order.
Once an order has been prepared or dispatched, cancellation or modification may no longer be possible.
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11. Returns, Replacements & Refunds
Our Returns & Refunds policy forms part of these Terms & Conditions.
Customers should inspect their orders upon arrival and contact us within the specified period if an item is damaged, missing, incorrect or has not arrived.
Please see our Returns & Refunds page for complete information.
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12. Customer Accounts
Customers may create an account to manage their orders, addresses and other account information.
Customers are responsible for maintaining the confidentiality of their login credentials and for activity carried out through their account.
If you believe your account has been accessed without authorization, please contact us immediately.
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13. Website Content
All website content, including text, photographs, graphics, logos, product descriptions and other materials, is provided for informational and commercial purposes.
Unless otherwise stated, website content belongs to Senci Rare Seeds Area or its respective content owners and may not be copied, reproduced or redistributed without permission.
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14. Website Use
Customers agree not to misuse the website, interfere with its operation or attempt to gain unauthorized access to website systems, accounts or information.
We reserve the right to restrict or terminate access to the website where necessary.
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15. Third-Party Services
Our website may use third-party services for payment processing, shipping, analytics, communication and other functions.
Use of those services may also be subject to the relevant third party's own terms and privacy policies.
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16. Changes to Products and Website
We reserve the right to update, modify, suspend or discontinue products, website features, prices or content at any time.
We may also update these Terms & Conditions when necessary.
The latest version published on this page will apply to future use of the website and future orders.
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17. Limitation of Liability
To the extent permitted by applicable law, Senci Rare Seeds Area shall not be responsible for indirect or consequential losses arising from the use of the website or products.
Our responsibility relating to a specific order will be considered in accordance with the circumstances of that order and our Returns & Refunds policy.
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18. Governing Law
These Terms & Conditions shall be interpreted in accordance with the applicable laws of Sri Lanka, unless applicable law requires otherwise.
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19. Contact
If you have questions regarding these Terms & Conditions, please contact:
Senci Rare Seeds Area
Email: sencigreen@gmail.com
Website: www.sencirareseeds.com
Last Updated: August 2026